FAQs
Frequently Asked Questions (FAQs) – CMBH Golf
1: What shipping options are available?
We offer the following shipping options across United States:
- Free Shipping on Orders $50 & Over. For orders under $49.99, a $7.99 flat rate will apply.
- Self-Pick-Up – Collect your order directly from our location at 512 Nutbush Farm Road, Henderson NC 27537, United States.
2. Can I track my order?
Yes! Once your order is shipped, a tracking number will be sent to your email. You can monitor the delivery status on our Track Your Order page.
3. What is your returns & refund policy?
We offer a 30-day return policy. Items must be factory sealed, unopened, and in their original condition. For defective, damaged, or incorrect items, we provide a free return shipping label. For other returns, the customer is responsible for the return shipping costs. Refunds are processed within 10 business days after verification.
4. What payment methods do you accept?
We accept the following secure payment methods:
Visa, MasterCard, Amex, PayPal, Shop Pay, Apple Pay, Google Pay, and Union Pay.
5. Can I cancel my order?
You may cancel your order before it is shipped at no cost. Please email us at email@cmbhgolf.com within 24 hours of placing your order to request cancellation.
6. What should I do if my order is lost or damaged?
Please contact us immediately at email@cmbhgolf.com with photos and details. We will resolve the issue promptly by providing a replacement or full refund, depending on the situation.
Need Help?
If you experience any issues with your payment or have questions about the checkout process, feel free to contact us:
Business name: CMBH Golf
Physical address: 512 Nutbush Farm Road, Henderson NC 27537, United States
Phone number: 252-590-0517
Email: email@cmbhgolf.com
Business hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)