Shipping policy
Shipping Policy
Thank you for ordering from CMBH Golf!
We aim to provide our customers with a smooth and transparent shipping experience. Please review the details of our shipping policy below.
Self Pickup Option from location
-
Location:
512 Nutbush Farm Road, Henderson, NC 27537, United States -
Pickup Availability:
Orders are typically ready for pickup within 2 hours after placement. You will receive a confirmation email once your order is prepared for collection. -
Parking Information:
We offer free on-site parking for customers picking up their orders. -
Minimum Purchase:
There is no minimum purchase requirement for self-pickup orders.
Free Shipping on Orders $50 & Over
Enjoy free standard shipping on all orders $50.00 and over within the United States.
For orders under $49.99, a $7.99 flat rate will apply.
Total Delivery Time
The total delivery time includes both the processing time and the shipping time.
The estimated delivery time is 5–10 business days.
Order Processing
-
Order Confirmation:
After placing your order, you will receive a confirmation email with your order details.
Didn’t receive a confirmation? Please check your spam folder or contact us at email@cmbhgolf.com. -
Processing Time:
Orders are processed within 1–3 business days (Monday to Friday).
Once shipped, you’ll receive a shipping confirmation email with tracking details. -
Order Cut-Off Time:
Orders placed before 5:00 PM (EST) are processed the same business day.
Orders placed after this time will be processed on the next business day.
Shipping & Delivery
- Transit Time: Delivery typically takes 4–7 business days once your order has been shipped.
- Total Delivery Time: Including processing and shipping, you can expect your order within 5–10 business days.
- Order Cut-Off Time: Orders placed after 5:00 PM (EST) will be processed the next business day.
Shipping Zone
We currently ship to the United States.
| Country/Region | Product Type | Shipping Method | Cost | Shipping Time |
|---|---|---|---|---|
| United States | Golf Cart Accessory | Standard | Free shipping $50.00 & over /$7.99 under $49.99 | 5–10 business days |
* We also offer Pickup from our location for customers who prefer to collect their orders directly.
Important Notes
-
Holidays:
During national holidays, shipping delays may occur due to limited carrier operations. We appreciate your patience and understanding. -
Address Accuracy:
Please double-check your shipping details before placing your order.
CMBH Golf is not responsible for delays or lost packages caused by incorrect addresses. If you notice an error, contact us immediately. -
Custom Orders:
Orders containing personalized or custom products will be processed only after confirmation. Our team will contact you to verify the customization details.
Tracking Information
Once your order has been shipped, you’ll receive an email with a tracking number.
If you haven’t received tracking details within 5 business days, please contact us at email@cmbhgolf.com.
Lost or Damaged Orders
If your package is lost or arrives damaged, please reach out to us at email@cmbhgolf.com with your order number.
We’ll investigate and provide a suitable solution, such as a replacement or refund.
Contact Details
Business name: CMBH Golf
Physical address: 512 Nutbush Farm Road, Henderson NC 27537, United States
Phone number: 336-675-5453
Email: email@cmbhgolf.com
Business hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)